Features Plans
Privacy Support Terms About Contact

Support

Here To
Help.

Need help with QuraLYT?

Whether you have a question, found a problem, want to suggest an improvement, or simply need assistance, we'll do our best to help.

We aim to make QuraLYT simple, accessible, and easy to use for everyone.
Contents
01 Before Contacting Us 02 Common Questions 03 Technical Issues 04 Account & Subscription Support 05 Accessibility Support 06 Feature Requests 07 Contact Us 08 Response Times
01 ——

Before
Contacting Us.

Before reaching out, please try the following — many issues can be resolved with these simple steps:

Update to the Latest Version
Many issues are already fixed in the newest release.
Restart the App
A simple restart resolves a surprising number of glitches.
Check Your Internet Connection
Needed only if you're using optional cloud features.
Review In App Help
Many answers are already available inside the app itself.
02 ——

Common
Questions.

Is QuraLYT Free?
Yes. The Core experience is free forever. Optional premium features may become available in the future, but the Core Qur'an reading experience will remain free.
Does QuraLYT Show Ads?
No. QuraLYT does not display advertisements.
Does QuraLYT Track Me?
No. We do not build advertising profiles or behavioural tracking systems.
03 ——

Technical
Issues.

If something is not working correctly, please include:

Device Type
Which phone, tablet, or computer you're using.
Operating System Version
iOS, Android, or desktop version number.
App Version
Found in Settings → About.
Description of the Problem
What happened, and what you expected to happen instead.
Steps to Reproduce
How we can see the issue ourselves.

Screenshots are helpful when available.

Every reported issue is reviewed whenever reasonably possible, and fixes are prioritised based on severity, impact, and available resources.

04 ——

Account &
Subscription Support.

Future Pro & Elite accounts

When optional cloud features become available, support will also cover account access, password recovery, subscription questions, cloud sync issues, and billing enquiries.

Core Users
Core users can contact us at any time, even without an account.
05 ——

Accessibility
Support.

Accessibility comes first

Accessibility is a core part of QuraLYT, not an afterthought. If you experience barriers related to any of the following, please contact us.

Screen Readers
Compatibility with assistive reading tools.
Keyboard Navigation
Using the app without a touchscreen or mouse.
Text Scaling
Larger text sizes for easier reading.
Contrast
Visibility in different lighting and vision needs.
Focus Visibility
Seeing clearly where you are on screen.
Alternative Input Methods
Switch controls, voice input, and similar tools.

Accessibility feedback is given high priority whenever reasonably possible.

06 ——

Feature
Requests.

Share your ideas

Many improvements come directly from user feedback. If you have an idea that could improve QuraLYT, we would love to hear it.

While we cannot guarantee every request will be implemented, every suggestion is reviewed.

07 ——

Contact
Us.

Email Support
For all support enquiries, contact info@lytdesign.com.

To help us assist you faster, please include:

A Clear Description
What your question or issue is about.
Relevant Screenshots
If available, these help us see exactly what you see.
Device & App Information
Especially useful when reporting technical problems.
08 ——

Response
Times.

Our typical aim is to respond within:

General Enquiries
Usually within 1–3 business days.
Technical Issues
Usually within 1–5 business days.
Accessibility Issues
Priority review.

Response times may vary during holidays or periods of unusually high demand.

Completely optional

Core access to the Noble Qur'an is intended to remain free for everyone. Optional support through Ko-fi helps us continue building QuraLYT, but it is never required.

Support on Ko-fi
بِسۡمِ ٱللَّهِ

QuraLYT is built by people who care deeply about the Qur'an, accessibility, privacy, and thoughtful design. If you need help, have feedback, or simply want to share your experience, we would be honoured to hear from you.

Thank you for being part of the QuraLYT journey.